Accessibility Statement for Gants Hill Flowers
Our Commitment to Accessibility
At Gants Hill Flowers, we believe that everyone in Gants Hill and the wider community should be able to enjoy the beauty and convenience of ordering flowers online. We are dedicated to providing an inclusive digital experience that ensures all customers can efficiently browse, select, and order our beautiful bouquets and floral arrangements, regardless of ability or circumstance.
WCAG 2.1 AA Standards Compliance
To guarantee an optimal online shopping experience, the Gants Hill Flowers website is designed and maintained to meet the internationally recognised Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines form a robust standard for web accessibility, addressing a broad range of recommendations to make web content more accessible for people with disabilities, including those who use assistive technologies.
Our adherence to WCAG 2.1 AA means that our website structure, navigation, and interactive elements are continuously evaluated against these guidelines. This approach helps make sure everyone, including customers with visual, cognitive, or motor impairments, can access and enjoy ordering flowers in Gants Hill with ease.
Screen Reader Compatibility
We recognise the importance of supporting users who rely on screen readers and other assistive technologies. The Gants Hill Flowers website has been built to be fully compatible with widely-used screen readers, such as JAWS, NVDA, and VoiceOver. All images are provided with meaningful alt text, and navigation elements are structured logically to ensure all users can find the information or products they need quickly and efficiently.
High Contrast and Clear Design
Good contrast and clear visual design are essential to accessible browsing. Our site layout and colour palette are deliberately chosen to offer suitable contrast between text, buttons, and backgrounds. This not only assists users with visual impairments, such as colour blindness or low vision, but also provides a more enjoyable browsing experience for all customers. Text is scalable to suit individual preferences, ensuring readability for all visitors who wish to order flowers online from Gants Hill Flowers.
Continuous Improvement and Customer Feedback
We are committed to the ongoing improvement of our digital services, taking on board recent advances in accessibility standards and best practices. Regular reviews are carried out to maintain accessibility and ensure compatibility as new assistive technologies emerge. We greatly appreciate customers providing feedback or suggestions that could help us make flower ordering in Gants Hill even more accessible and convenient for everyone.
Contact Us for Accessibility Support
If you experience any difficulty accessing our website, encounter barriers when ordering Gants Hill Flowers online, or have questions or recommendations about accessibility features, we encourage you to contact our team. We are committed to resolving any issues promptly and to ensuring all Gants Hill customers can order flowers with ease, confidence, and independence. Your feedback is invaluable in helping us continuously enhance the online experience for every visitor.
